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Warranty for RC-products

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Number: 10130

Technical information Reviews

Technical information

RC Product Warranty and Liability

General Information

RC products are hobby-grade devices that are often exposed to significant mechanical and electrical stress. These products require proper use, regular maintenance, and ongoing condition monitoring.

Hobbylinna Oy is liable for product defects in accordance with the Finnish Consumer Protection Act.

Any manufacturer’s warranty is an additional benefit and does not limit the consumer’s statutory rights.

Statutory Liability for Defects

The seller is responsible for defects in accordance with consumer protection legislation.

If a defect appears within one year from delivery, it is presumed to have existed at the time of delivery unless:

  • the nature of the product suggests otherwise
  • the issue concerns a wear part
  • the damage is due to normal wear and tear
  • improper use
  • lack of maintenance
  • accident or external damage

Statutory liability does not cover normal wear and tear.

Manufacturer’s Warranty

Some products may include a separate manufacturer’s warranty.
Warranty terms are defined by the manufacturer.

Manufacturer warranties typically cover material or manufacturing defects but do not cover:

  • wear parts
  • misuse
  • product modifications
  • improper installation
  • overloading
  • water or moisture damage

Product-Specific Notes

LiPo Batteries

LiPo batteries are consumable and chemically sensitive products.

Battery lifespan and condition are affected by:

  • load relative to C-rating
  • deep discharge (below 3.0V per cell)
  • overcharging
  • improper storage voltage
  • storing fully charged for long periods
  • mechanical damage
  • charging while hot

LiPo batteries are covered by a functionality guarantee upon delivery.

If a manufacturing defect is suspected, the battery can be evaluated case-by-case.
Battery failure during use does not automatically indicate a manufacturing defect.

NiMH Batteries

NiMH batteries may become damaged if stored fully discharged for extended periods.
They should be stored partially charged.

Electric Motors and ESCs

Common causes of failure include:

  • overheating
  • incorrect gearing
  • insufficient cooling
  • moisture exposure
  • excessive load

Opening, modifying, or changing connectors on ESCs or motors may affect warranty processing if related to the defect.

If the product becomes wet, use must be stopped immediately and the unit dried before reuse.

Nitro Engines

Engine seizure is typically caused by lean fuel mixture settings or overheating.
Such damage is generally not considered a manufacturing defect.

Drivetrain and Wear Parts

The following are considered wear parts:

  • gears
  • drive shafts
  • axles
  • bearings
  • slipper clutches
  • plastic servo gears

Normal wear or breakage caused by operational stress is not covered as a defect.

RC Boats

RC boats are subject to high mechanical load and water exposure.

Any manufacturer warranty follows the manufacturer’s specific terms.
Statutory defect liability applies in accordance with consumer protection law.

Product Modifications

Modifying, opening, soldering, or structurally altering a product may affect warranty or defect liability evaluation if the modification is related to the issue.

Warranty and Claim Handling

  1. Always contact customer service before returning products.
  2. Do not return a complete vehicle unless instructed.
  3. Warranty processing concerns the defective component.
  4. Labor costs are not covered under manufacturer warranty.
  5. Products may be sent to the importer or manufacturer for technical evaluation if necessary.

If a manufacturing or material defect is confirmed, the product will be repaired, replaced, or refunded in accordance with applicable law.

Important

Please read the instruction manual carefully before use.
RC products require regular inspection and maintenance.

If you have used the product according to instructions and suspect a manufacturing defect, contact us as soon as possible.

 

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